Customer Support 24/7/365
Set categories, alter layouts, publish and update texts,
files, images with PLANet Systems Group Family Member
always at your disposal.
Apart from web design, programming, hosting and maintenance services, we at PLANet Systems Group provide our clients with highest levels of customer support. Special attention is always given to client's training, support and guidance. As part of the training process we provide all our new and existing clients with in-depth manuals in .pdf format accompanied with on request, customized video tutorials for future reference.
To our Clients we offer three levels of Customer Support Packages:
- Automated email requests to Customer Support Center with max. 24-hour response time
- Instant phone support with Automated email Customer Support Center access included
- Direct access with phone support and remote connectivity to your desktop
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